According to a June 26 Associated Press story, Comcast fired an employee for sleeping on a customer's couch during a house call. The company learned about its errant employee after video of the incident became a popular Internet download.

A Philadelphia apartment dweller called Comcast for service when his Internet connection encountered problems. The Comcast service rep called the company for help but was on hold for more than an hour. While he waited, he decided to stretch out on the customer's couch and catch a few winks.

The customer posted a video of the sleeping technician and told his story on YouTube.com, a site that lets users share videos; he added an Eels song with the lyrics "I need some sleep." The 58-second video has been viewed more than 227,000 times since it was posted.

The customer says that his service has now been fixed.

I think he should just be glad the cable company actually makes house calls.

i love your musica i litsen to it every day i hope i see u in real life

(unkown on 7/31/2006 2:36:06 PM)